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Shipping and Delivery Policy

Effective Date: January 1, 2026

Last Updated: August 29, 2026

At Best Deals BD, we are committed to delivering your orders as quickly, securely, and efficiently as possible. We ship to all 64 districts across Bangladesh in partnership with leading, reliable courier service providers.

Please review our detailed Shipping & Delivery Policy below:

1. Delivery Charge & Rates

We offer transparent shipping charges based on your delivery location:

  • Inside Dhaka City: BDT 60 - 80 (Standard Delivery Charge)

  • Sub-Dhaka / Dhaka Suburbs: BDT 100 - 120 (Areas near Dhaka Metro, e.g., Savar, Gazipur, Keraniganj)

  • Outside Dhaka (All Over Bangladesh): BDT 120 - 150 (Nationwide Delivery Charge)

Note: Shipping charges may vary slightly depending on product weight, parcel dimension, or special promotional campaigns (e.g., Free Shipping Deals).

2. Estimated Delivery Timelines

Once your order is confirmed by our customer verification team, the estimated delivery timelines are:

  • Inside Dhaka City: 24 to 48 hours (1 – 2 Business Days)

  • Sub-Dhaka / Suburbs: 2 to 3 Business Days

  • Outside Dhaka (District & Upazila levels): 3 to 5 Business Days

Business days exclude Fridays, Saturdays (depending on courier operations), and public government holidays.

3. Order Processing & Verification

  • Order Confirmation Call/SMS: After placing an order, our representative may contact you via phone or SMS/WhatsApp to verify your delivery address and order details.

  • Cut-Off Time: Orders placed before 3:00 PM are processed for dispatch on the same day. Orders placed after 3:00 PM will be processed on the following business day.

4. Advanced Booking/Delivery Charge Requirement

  • Cash on Delivery (COD): Available nationwide across Bangladesh.

  • Advance Delivery Fee: For orders outside Dhaka or high-value orders, BestDealsBD may request an advance delivery charge payment (via bKash/Nagad) to confirm the order. The remaining product price will be collected upon parcel delivery.

5. Order Tracking & Notifications

Once your parcel is handed over to our logistics partner (e.g., Steadfast, RedX, Paperfly, Sundarban Courier):

  • You will receive an SMS notification containing your Courier Tracking Number and a direct tracking link.

  • You can track your order status directly via the courier's official tracking portal or by contacting our Customer Support.

6. Parcel Inspection & Delivery Guidelines

  • Inspection at Delivery: When the delivery agent arrives, please verify the external condition of the packaging.

  • Rider Payment: For Cash on Delivery orders, hand over the exact cash amount to the delivery rider upon receiving the parcel.

  • Unboxing Recommendation: We strongly recommend recording a continuous, unedited Unboxing Video while opening your parcel. This serves as vital proof if any item is found broken, missing, or damaged.

7. Delayed Delivery & Force Majeure

While we strive to adhere strictly to our estimated timelines, delivery delays may occasionally occur due to:

  • Adverse weather conditions or natural disasters.

  • Political strikes, blockades, or regional restrictions.

  • High parcel volume during major festive seasons (Eid, Puja, Black Friday, etc.).

BestDealsBD will keep you updated in case of any unexpected delivery disruptions.

8. Contact Our Delivery Support Team

If you have any questions, delivery issues, or urgent shipping requests, feel free to reach out to us:

  • Website: https://bestdealsbd.com

  • Helpline / WhatsApp: +880 1714069267

  • Email: support@bestdealsbd.com

  • Support Hours: 9:00 AM – 8:00 PM (Daily)