Last Updated: 01/12/2025

This Privacy Policy describes how Best Deals BD collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from bestdealsbd.com

We collect various types of information to process your orders, provide customer support, and improve your shopping experience.

A. Directly Provided Information (Personal Identifiable Information – PII)

When you make a purchase or attempt to make a purchase through the Site, we collect the following personal information:

• Identification: Your full name.
• Contact Details: Email address and phone number.
• Shipping & Billing: Shipping address and billing address.
• Account Data: Username and password (if you create an account).
• Communications: Records of communication when you contact our customer support.

B. Payment Information

• We do not store full credit card details directly. All payment transactions are processed securely by trusted third-party payment gateways (e.g., bKash, Nagad, Rocket etc.). We only receive payment confirmation tokens from these processors.

C. Automatically Collected Information

When you access the Site, we automatically collect certain information about your device and interaction:

• Device Data: IP address, web browser, time zone, and some of the cookies that are installed on your device.
• Usage Data: Information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.

2. How We Use Your Personal Information

We use the information we collect to operate our business, provide our services, and fulfill our contractual obligations to you:

• Fulfilling Orders: To process your payment information, arrange for shipping, and provide you with invoices and order confirmations.
• Communication: To communicate with you about your order status, updates, and customer service inquiries.
• Marketing (With Consent): To provide you with information or advertising relating to our products or services, if you have opted-in to receive such communications.
• Site Improvement: To improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us run our business and fulfill our services, as described above.

• Service Providers: We share necessary information with service providers to perform functions on our behalf. This includes:
  • Payment processors (for secure transactions).
  • Shipping and logistics companies (to deliver your order).
  • Marketing and advertising partners.
• Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Cookies

Like most websites, we use “cookies” to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences.

5. Your Rights

You have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or deleted.

• Please contact us at the contact information provided below if you wish to exercise these rights.

6. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised version on the Site with an updated “Last Updated” date.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: info@bestdealsbd.com.